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  1. Customer support
  2. Delivery

Delivery

When will my package arrive?You can find details about the estimated delivery time of each shipping method by clicking on "See options" located in the top banner of our website. You will a...Read moreReceived broken/faulty itemWe always quality control everything in our warehouse. If you’ve received a broken or faulty product we're terribly, terribly sorry. We will get this resolv...Read moreHow is my order shipped? (delivery options)At Trendhim we are constantly looking for faster and more cost-effective ways to get your package into your hands as soon as possible. Until we find the bud...Read moreReceived wrong itemIf you received the wrong item or are missing 1 or more items from your order, please contact us and include the following information if possible: Your orde...Read moreItem missing from your orderIf there’s an item missing from your order, please contact us and include your order number and the name of the item that is missing. We will send a replace...Read moreNot home for delivery?A tracking number will be sent to you via SMS. In this SMS you will find a link that allows you to track your package, and make changes to your delivery if you...Read moreHow is my order packed?Nothing is more important to us, than your product arriving to you safe and unharmed! Depending on the type of items you’ve bought, your order will be packed...Read moreCan I pick up from your shop?Unfortunately the only place you would be able to pick up your order is at Trendhim headquarters in Horsens, Denmark. This is where we have our warehouse. Bu...Read more

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