365 day return policy for any reason
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09 886 9840 - (working days 12pm-7pm)
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Returns

365 days full return policyAt Trendhim we only sell products that we have carefully selected and tested for overall quality. Of course you have the statutory 14 day right to cancel an...Read more How do I return or exchange a product?You accidentally made an impulse purchase on that blurry Saturday night. Or you have discovered that bright orange is not quite your colour. It happens to the b...Read more When will I receive my money back?Once we receive your return package, we will send you a confirmation of receipt via email and process your refund immediately. The refund will automatically...Read more Do you have warranty on your products?We sure do! All our products come with a 2-year warranty. We cover anything and everything that is not directly caused by yourself. Should you encounter...Read more My product broke, what do I do?We are really sorry to hear that! Broken products are not cool, so we will do our very best to make everything alright again. Please contact us and someone w...Read more Did my return package arrive?We will notify you via email immediately once your return package has arrived. We handle all return packages, every day.Read more Is it too late to return my product?Most likely not! Because we are confident in our collection and want you to be 112% happy with your purchase, we offer a 365 days return policy. You can...Read more Do I have to pay for return postage?Yes. Unfortunately, we cannot offer return shipping free of charge right now. For more information about returning products, have a look at: Returning a p...Read more If you have a complaintIf there's anything you're not satisfied about, please contact us by sending us an e-mail or giving us a call and we're sure we can find a solution. If your...Read more Where do I find the return label?If you want to return a product, just CLICK HERE to start the return process. After you've finished the process, you will be able to download and print your ret...Read more Can I return a product without an invoice?Of course you can! The easiest way to return would be to go www.trendhim.co.nz/return. Here you can process a return using your order ID (which you can find...Read more

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